** Exchange and Return Policy**
* Exchange Policy*
o Without prejudice to the provisions of the agreement and the legal warranty, the consumer has the right to exchange the product offered to him from the prospective store within ten days following the date of receipt of the product, and he has no right to exchange the product. After ten days have passed.
o Replacing the product requires that the product be in good condition and that the consumer has not used the product or obtained its benefit, and the prospective store has the right to inspect the product before replacing it to ensure its safety.
o The consumer does not have the right to exchange the product in the following cases:
o If the product was manufactured based on the consumer’s request or according to the specifications he specified, except for products that have a defect or violate the specifications specified by the consumer.
o If a defect appears in the product as a result of the consumer’s poor possession.
o If the contract relates to the purchase of software download products via the Internet.
o If the provisions of the aforementioned exchange policy are met; The consumer has the right to terminate the contract and return the product to the prospective store with a replacement of the amount paid.
o The consumer bears the shipping cost in the event of a replacement within ten days following the date of receipt of the product, unless the error is caused by the prospective store.
* Return Policy*
o Without prejudice to the provisions of the agreement and the legal warranty, the consumer has the right to return the product offered to him from the prospective store within ten days following the date of receipt of the product, and he is not entitled to return the product. The product after ten days have passed.
o The return of the product requires that the product be in good condition and that the consumer has not used the product or obtained its benefit, and the prospective store has the right to inspect the product before returning it to ensure its safety.
o The consumer does not have the right to return the product in the following cases:
o If the product was manufactured based on the consumer’s request or according to the specifications he specified, except for products that have a defect or violate the specifications specified by the consumer.
o If a defect appears in the product as a result of the consumer’s poor possession.
o If the contract relates to the purchase of software download products via the Internet.
o If the provisions of the aforementioned return policy are met; The consumer has the right to terminate the contract and return the product to the prospective store with a refund of the amount paid.
o The consumer bears the shipping cost in the event of a return within ten days following the date of receipt of the product, unless the error is caused by the prospective store.